Privacy Policy
Effective Date: January 1, 2026
AlienGuard™ is a software product of Alientec, LLC, a Limited Liability Company (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the AlienGuard™ VPN application, our website, or any related services provided by Alientec, LLC. By accessing or using AlienGuard™, you agree to the practices described in this Privacy Policy.
AlienGuard™ is engineered with privacy by design. We are committed to minimizing data collection and avoiding unnecessary retention of user information. We collect only the information reasonably required to provide and maintain the service. This may include an email address (if voluntarily provided), an account identifier, subscription status, and limited technical data such as application version, device type, anonymous crash reports, and subscription validation information. We do not require real names to use the service.
Payments are processed by third-party providers such as Stripe, Apple App Store, or Google Play. We do not store full credit card numbers, bank account details, or payment credentials. Any billing information collected by payment processors is subject to their respective privacy policies.
AlienGuard™ does not log browsing history, DNS queries, traffic destinations, session content, or persistent IP address logs tied to user activity. We do not inspect, monitor, or analyze the contents of encrypted user traffic. Technical data collected is used solely for service functionality, stability, fraud prevention, and subscription verification.
We may disclose limited account information if required to comply with applicable laws, legal processes, or enforceable governmental requests. We do not sell, rent, or trade personal information. Account information is retained only as long as necessary to provide active service, meet legal obligations, resolve disputes, or enforce agreements.
We implement reasonable administrative, technical, and organizational safeguards designed to protect user information. While no system can guarantee absolute security, we continuously maintain infrastructure and security practices appropriate to the nature of our services.
Users may request access to, correction of, or deletion of their account information by contacting support@alienguard.com. AlienGuard™ is not intended for individuals under the age of eighteen. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. Continued use of the service after updates constitutes acceptance of any revisions.
For questions regarding this Privacy Policy, please contact Alientec, LLC at support@alienguard.com. The Company is based in the United States.